Man and Van FAQ - London

A:The price depends on the move date, addresses, access, inventory, team size and any optional services. Request a booking-specific quote and review the complete price summary before confirming.

A:Booking lead times and short-notice availability vary by date, route and the team required. Check the current time slots and any booking-specific charges before confirming; short-notice service is not guaranteed.

A:Booking lead times and short-notice availability vary by date, route and the team required. Check the current time slots and any booking-specific charges before confirming; short-notice service is not guaranteed.

A:We use professional moving blankets, straps, and careful handling techniques to protect your items during transport. Our experienced team takes great care with all belongings.

A:We cover all London boroughs including Central, North, South, East, and West London. We also service surrounding areas within the M25. Long-distance moves to other UK cities are available on request.

A:Report any damage as soon as possible and follow the claims process in the terms that apply to your booking. Cover, limits and exclusions depend on the selected plan; review them before payment and ask for the current insurance certificate if needed.

A:Insurance cover, limits and exclusions depend on the selected booking plan. Review the applicable terms before payment and contact support if you need the current certificate or written confirmation for a specific item.

A:The payment methods, timing and any deposit due are shown for your booking before you confirm it. Contact support before booking if you need to use a particular payment method.

A:For a 1-bedroom flat, a small van (3.5m) is sufficient. 2-3 bedroom homes typically need a medium van (4.2m). Large houses require a large van (5.2m+). Our experts can recommend the right size based on your inventory.

A:A typical local move takes 2-4 hours depending on size and distance. Studio/1-bed moves: 2-3 hours. 2-3 bedroom homes: 3-5 hours. Large homes: 5-8 hours. Factors include packing, stairs, and distance between locations.

A:Our standard service includes: experienced driver/helper, professional van, basic loading/unloading, moving blankets, and straps. Additional services like packing, disassembly, and storage are available for extra cost.

A:Absolutely! We offer professional packing and unpacking services. Our team can pack your entire home or specific items. We supply quality packing materials and ensure everything is properly protected for transport.

A:Yes, our experienced team handles stairs, lifts, and narrow access. We assess access during booking and bring appropriate equipment. Additional charges may apply for extensive stairs or difficult access situations.